NHS Friends and Family Results

Answer Total
Extremely Likely 1
Neither Good Nor Poor 1
Very Good 9
Poor 1
Good 0
Very Poor 0
Don't Know 0
Results in bar chart format

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
We always get fast, very considerate and efficient service from the whole team at the surgery Tuesday 21 February
I think the service provided at St Agnes is excellent. From a recent appointment with the doctor I was referred to the hospital, procedure carried out and back to surgery for follow-up care. Saw practice nurses twice a week for the following three weeks. A very overdue thank you.Felt very cared for and think St Agnes offer an amazing service. Sitting in the waiting room, I’ve heard how professional, kind and helpful the reception staff are too. Friday 4 November
I’m new to the area, which brings apprehension when registering with an unknown surgery. I need not have been concerned … such a professional, friendly, practice. As busy as all staff members are, receptionist had a warm welcome, with a smile - and a doctor who listened without making me feel rushed. Thank you all! Monday 16 May
Lots of good doctors and nurses. Receptionists are great and always friendly Monday 16 May
Speed of appointments quality of staff easy parking Thursday 23 January