Please can we kindly ask that all those visiting the Surgery for an appointment come with their own face covering where possible and if travelling by car for an appointment to park facing towards the entrance to allow our clinicians to locate you in the most efficient way.
We have now installed an intercom system at St Agnes Surgery for patients to speak to reception, this has been installed in the porch at St Agnes and reception have the ability to allow patients into the building prior to their appointment. We are asking patients to NOT attend the practice early for their appointments, we can only allow 6 patients into the waiting room at one time safely, if you do arrive too early the reception team will ask you to wait in your car or outside and come back nearer to the time of your appointment.
Thank you for your support.
Welcome to St Agnes Surgery
St Agnes Surgery is located in Pengarth Road, just off Vicarage Road, in the centre of St Agnes.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
A message from the partners of St Agnes and Mount Hawke Surgeries.
Thank you to all our patients for being so understanding at this difficult time and all your messages of support.
We are still able to see patients at St Agnes and Mt Hawke surgeries but have had to adopt a total triage system where any requests for appointments and visits are vetted by a phone call first to see if they can be managed without a face to face encounter to minimise risk of virus transmission.
If a patient is thought to have symptoms possibly caused by Coronavirus they will be seen at our hot site at Chacewater Surgery. This is shared between Chacewater, Carnon Downs, Perranporth and St Agnes Surgeries (the Coastal Primary Care network) and all our doctors take turns working there.
This enables all of our surgeries to be a clean virus free site which allows us to see the rest of our patients in much safer conditions for you and us. Visits to possible Coronavirus patients are also done by the same team working from Chacewater.
With these arrangements in place we can continue to provide essential services at St Agnes and Mt Hawke and would encourage you to call us if you have any medical concerns as it is important that ongoing conditions or new symptoms of possible serious illness are not missed.
Even shielded patients can be seen safely at the surgery if needed for ongoing care and blood tests. We also have our excellent team of district nurses providing ongoing care for housebound patients.
We have had to make many changes in a short period of time and are continuing to adapt as circumstances change. Thank you for being so accepting of the changes-we look forward to return to our previous way for working as soon as we are permitted to.
As a research practice we are also now enrolled in a research study of possible Coronavirus treatments from Oxford University (the Principle study) and are hopeful that we may be included in early trials of antibody testing and vaccines if they become available. Any of these will be ethically and NHS approved.
We have escaped the worst of the pandemic so far compared to other areas of the country probably due to good social distancing before the infection had really taken hold.
Let’s stay safe together.
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You will also receive appointment reminders, clinic invitations via email if you inform us of your email address.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
All clinical areas and toilets are easily accessible for the disabled
There is ample car parking available with spaces for disabled patients to park (but only for parking whilst using the surgery please!).
(Site updated 01/09/2020)